On-Line Privacy Policy
We, Colossal Store LTD, respect your privacy and are committed to protecting your personal information in accordance with GDPR and Consumer Legislation. This policy outlines how we collect, use, and secure your data.
Cookies: By using our website, you consent to the placement of cookies. Cookies are small files that help analyze web traffic and tailor web applications to your needs. We use traffic log cookies for statistical analysis, removing data after analysis. You can choose to accept or decline cookies, but this may affect website functionality.
Cookie Purpose Cookie Name Description
Advertisement tPHG-PS Partnerize tracking cookie for identifying partner contributions. No identifiable customer data. Expiry: 1 year.
Advertisement phg_clickref First-party cookie storing clickref parameter for reporting partner activity. No identifiable customer data. Expiry: 1 year.
Advertisement phg_publisher First-party cookie storing partner name from inbound Partnerize links. No identifiable customer data. Expiry: 1 year.
Information Collection: We collect personal data when you sign up, make purchases, create an account, contact us, use guest checkout, engage on social media, subscribe to newsletters, or review our services. The data collected includes name, email, address, telephone number, and transactional data.
How and Why We Collect Data: We collect data to administer the website, prevent fraud, process payments, deliver orders, improve services, serve content, contact you for reviews, and for marketing. We also collect data for product registration, anti-theft security, order updates, and policy changes.
Marketing: We may use your information to personalize your website experience. Subscribed users may receive details of products, services, offers, and competitions. You can unsubscribe anytime, and marketing emails include tracking pixels for performance analysis.
Data Sharing: We share information with partners to perform activities like verifying transactions, administering card payments, and delivering items. These partners comply with GDPR obligations.
Fraud Prevention: We are committed to preventing, detecting, and reporting fraudulent activity, with robust systems and staff training. Alleged or proven fraud is treated with severity.
Your Delivery: Delivery details are shared with assigned delivery companies. A photo may be taken outside your property for verification purposes.
Data Retention: We retain data only as long as necessary to fulfill services, typically up to 6 years for some purchases. Data is permanently deleted at the end of the retention period.
Site Security: Our website is SSL certified and PCI DSS compliant to encrypt data and ensure security.
Choices: You can unsubscribe from marketing services to stop receiving marketing emails.
Access and Correction: You can request a copy of your information. A charge of £10.00 may apply. You also have the right to complain to the Information Commissioner’s Office.
This policy aims to provide transparency about how your data is handled.